Internet Stability Test

Privacy Policy

Privacy Policy

Last Updated: October 22, 2025

This Privacy Policy explains how check-internet-stability.com ("we," "us," or "our") collects, uses, and protects information when you use our internet connection stability test service.

1. Information We Collect

1.1 Information You Provide Directly

We collect only the following information when you voluntarily submit it through our contact form:

  • Name: To address you in our response
  • Email Address: To respond to your inquiry
  • Message Content: The content of your inquiry or feedback

1.2 Automatically Collected Information via Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:

  • Browser type and version
  • Operating system
  • Device information
  • IP address (anonymized)
  • Pages visited and time spent on pages
  • Referring website
  • Geographic location (country/city level)

For detailed information about how Google collects and processes data, please review Google's Privacy Policy at https://policies.google.com/privacy and their information about Google Analytics data collection at https://support.google.com/analytics/answer/6004245.

1.3 Information We Do NOT Collect

Important: We do NOT collect, store, or process any of the following:

  • Your internet stability test results
  • Connection speed data
  • Latency measurements
  • Packet loss statistics
  • ISP information
  • Precise geolocation data

All test data remains in your browser and is never transmitted to our servers.

2. How We Use Your Information

2.1 Contact Form Information

We use the name and email address you provide through our contact form solely to:

  • Respond to your inquiries, questions, or feedback
  • Provide customer support
  • Address technical issues you report

We will never use your contact information for marketing purposes, sell it to third parties, or share it except as required by law.

2.2 Google Analytics Data

Google Analytics data is used to understand aggregate website usage patterns, improve user experience, and optimize our service. This data is anonymized and cannot be used to identify individual users.

3. Data Storage and Security

We take reasonable measures to protect the information we collect:

  • Contact form submissions are transmitted over secure HTTPS connections
  • Email addresses are stored securely and accessed only by authorized personnel
  • We retain contact form data only as long as necessary to respond to inquiries

Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

4.1 Google Analytics Cookies

Our website uses cookies placed by Google Analytics to collect usage statistics. These cookies include:

  • _ga: Used to distinguish users (expires after 2 years)
  • _gid: Used to distinguish users (expires after 24 hours)
  • _gat: Used to throttle request rate (expires after 1 minute)

4.2 Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our site.

5. Third-Party Services

We use the following third-party service:

Google Analytics

Google Analytics is a web analytics service provided by Google LLC. Google uses the collected data to track and monitor the use of our service.

You can opt-out of having your activity on our website made available to Google Analytics by installing the Google Analytics opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout

We do not use any other third-party tracking services, advertising networks, or data brokers.

6. Your Privacy Rights

6.1 GDPR Rights (European Economic Area)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can request correction of inaccurate personal data
  • Right to Erasure: You can request deletion of your personal data
  • Right to Restrict Processing: You can request limitation of processing of your data
  • Right to Data Portability: You can request transfer of your data to another service
  • Right to Object: You can object to our processing of your personal data
  • Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time

6.2 CCPA Rights (California)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the personal data we collect and how we use it
  • Right to Delete: You can request deletion of your personal data
  • Right to Opt-Out: You can opt-out of the sale of personal data (Note: We do not sell personal data)
  • Right to Non-Discrimination: You have the right to not receive discriminatory treatment for exercising your rights

6.3 Exercising Your Rights

To exercise any of these rights, please contact us at support@check-internet-stability.com. We will respond to your request within the timeframes required by applicable law.

7. Children's Privacy

Our service is not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@check-internet-stability.com, and we will delete such information from our records.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer personal data from the EEA to other countries, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

9. Data Retention

We retain contact form submissions only as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. Google Analytics data is retained according to Google's data retention policies, which you can configure if you have access to our Analytics account.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify users of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

11. Limitation of Liability

IMPORTANT DISCLAIMER:

This service is provided "as is" and "as available" without any warranties of any kind, either express or implied. We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content, services, software, text, graphics, or links.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of the service, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@check-internet-stability.com

Website: https://check-internet-stability.com/contact/